Lucky Labs

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Account Executive

  • Sales & Marketing
  • Full-time
  • Miami & NYC (Remote)
  • Remote friendly

About The Job

Lucky is a VC-backed startup that enables DTC brands to leverage their existing inventory across any retailer to fulfill same day. We are transforming the omnichannel ecosystem for brands and retailers. Today, brands and retailers compete to capture customers and the fulfillment ecosystem is broken. With Lucky, brands and retailers can finally partner and provide the best fulfillment experience to consumers.

This role is indispensable. Our Senior Account Executive will be a key player in our sales and revenue growth. We're looking for you to provide examples of challenges tackled in previous roles - namely, what worked and what didn't. Experience building sales momentum at the startup stage is key. Below you'll see the experience we deem to be necessary — but we appreciate that everyone solves problems differently and are open to meeting candidates with varied backgrounds.

What You'll Be Doing

  • Work directly with a passionate and relationship-oriented founding team.

  • Dive deep into our product and scale outbound campaigns for our well-defined customer profile.

  • Leverage and scale our CRM to achieve maximum engagement with our customers.

  • Conduct sales discovery with an eye for both the close and a successful onboarding and retention.

  • Develop and manage the sales pipeline, while updating forecasts and tracking/optimizing against KPIs.

  • Establish relationships with leadership and decision makers across all relevant brands.

  • Hone in on new and effective sales and outreach strategies that make a difference towards reaching our goals.

  • Take a mentorship and leadership role in our sales team to bring forth success from all contributors.

  • Explore partnership opportunities for brand acquisition with relevant retailers and ecommerce organizations.

  • Clearly communicate the value of our Omnichannel tool.

  • Take a high-touch approach to onboarding all customers.

  • Take ownership of onboarding and integration timelines.

  • Collect key product data from customers in order to help facilitate product growth, operational improvements, and development of new use cases.

What We’re Looking For

  • 5+ years of full-cycle sales experience within fast-growing tech startups.

  • Early-stage sales experience, to that extent that you can recognize and iterate on creative ideas to accelerate revenue growth.

  • Exceptional communication skills, both written and verbal.

  • A track record of over-achievement and consistent quota attainment.

  • A positive and open-minded attitude.

  • Strong presentation skills.

  • An entrepreneurial mindset, and the specific willingness (not just the ability) to become a true product expert.

  • Authentic excitement for stewarding customers from initial engagement, through onboarding, and on to long-term retention.

  • Bonus points: demonstrable experience working directly with Shopify, e-commerce, and/or the retail ecosystem. We also place a premium on SaaS experience within a successful sales organization.

  • Preference to work with someone in-person in the New York City or Miami-Fort Lauderdale area.

Why Work With Us?

  • We are a high-growth company - We've raised an oversubscribed seed round and anticipate growing rapidly throughout this year (with opportunities to build a team around you as we grow).

  • We are true builders - We deeply believe in our vision for omnichannel commerce, and are constantly working on building products that enable every brand and retailer to collaborate with each other rather than compete.

  • Backed by the best - Our investors include top-tier VCs and founders that have invested in tech unicorns like Carta, Webflow, AirTable, ReCharge, Bolt, and more!

  • Our team is unique and flexible - We are remote-friendly with a global team that is highly diverse. Our leadership is based between NYC and Miami, giving us great hubs to meet, work, and connect. We work hard, but also value friendships and fun.

  • We make staying organized feel easy - We’re power users of tools like Figma, AirTable, Asana, Slack, & Notion, and anything else that you might need to crush it!

Benefits at Lucky

  • Competitive base salary, generous bonus structure, and stock options.

  • We will pay for you to come meet our founders in NYC and Miami multiple times a year.

  • You'll get to work with a small tight-knit group of individuals and be able to work autonomously!

  • Health Insurance (medical, vision, dental).

  • Unlimited PTO / sick leave.

  • $75 a month reimbursement for gym membership or other fitness expenses.

  • $100 a month reimbursement for mental health services like therapy (we are creating a no-judgement zone to support your growth).

  • $100 a month reimbursement for education relevant to your work (courses, seminars, books, etc).